What We Collect and Why We Hold It
When you register and verify your account, we collect the information needed to process your deposits and withdrawals — your name, contact details, and the wallet identifiers tied to DANA, OVO, or GoPay. We use this data solely to run your account, verify transactions, and respond
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to support requests. We do not sell your personal information to third parties. Data related to your payment activity — transfer references, wallet confirmation codes, account numbers — is retained only as long as required for transaction verification and any applicable regulatory obligation in the regions
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where we operate. We apply encryption in transit and at rest across all account data. Access to your personal records is restricted to team members who need it to service your account directly. Any data-sharing arrangement with a payment processor like OVO or GoPay is limited
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strictly to completing the transaction you initiated. Your right to request a copy of your data, or to ask us to delete it where no legal hold applies, is covered in the contact section below. Availability of this service depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.